IT-RANKS Modernizes Al Rajhi Takaful with Cloud Native Applications and OCI Observability & Management on Oracle Cloud

Business Challenges:

As a leading insurance provider, Al Rajhi Takaful faced the pressing need to modernize its legacy infrastructure, which was hosted on a local cloud provider. The outdated system restricted scalability, lacked robust observability features, and was unable to support modern application demands. As Al Rajhi Takaful’s service requirements expanded, the organization required a solution offering advanced management capabilities, resilience, and the agility to meet evolving customer expectations. Additionally, the company sought to improve cost-efficiency and ensure compliance with industry standards.

The primary challenges included:

  • Limited Scalability:The legacy system struggled to support new, growing demands.
  • High Operational Costs:On-premises infrastructure and local cloud hosting demanded costly maintenance and upgrades.
  • Data Visibility and Security Gaps: With increased data volumes and regulatory requirements, Al Rajhi Takaful required enhanced security and real-time monitoring.
  • Operational Inefficiencies:Manual processes slowed response times, affecting customer satisfaction.

IT-RANKS was selected to lead this transformation, providing an end-to-end solution on Oracle Cloud Infrastructure (OCI) that would leverage Cloud Native Applications, Kubernetes-based scalability, and robust Observability & Management capabilities.

Why Al Rajhi Takaful Chose Oracle

Al Rajhi Takaful selected Oracle Cloud Infrastructure for its cloud-native technology, cost-efficient scalability, and comprehensive observability solutions, as well as IT-RANKS’ track record of successful cloud transformations. Together, Al Rajhi Takaful and IT-RANKS developed a cloud strategy encompassing Oracle Kubernetes Engine (OKE) and OCI Observability & Management, facilitating a streamlined migration from the local cloud provider to a modern, resilient platform.

Key reasons for choosing Oracle and IT-RANKS included:

  • Cloud-Native Scalability with Kubernetes:Oracle Kubernetes Engine (OKE) on OCI provided automated scaling, load balancing, and optimized resource allocation, meeting Al Rajhi Takaful’s need for a flexible, cloud-native infrastructure.
  • Advanced Monitoring and Insights:OCI Observability & Management offered centralized monitoring, logging, and tracing capabilities, delivering end-to-end visibility into applications, infrastructure, and data services in real time.
  • Enhanced Security and Compliance:OCI’s advanced security measures, such as Web Application Firewall (WAF) and Cloud Guard, ensured Al Rajhi Takaful’s data was well-protected and compliant with regulatory standards.
  • Smooth Transition and Reliable Performance:IT-RANKS’ expertise in Oracle migrations enabled Al Rajhi Takaful to transition to Oracle Cloud with minimal downtime and without compromising data integrity.

Solution Approach

IT-RANKS assessed Al Rajhi Takaful’s legacy environment and developed a structured migration strategy tailored to cloud-native applications on OCI. The approach included:

  • Kubernetes Integration:IT-RANKS deployed Al Rajhi Takaful’s applications on Oracle Kubernetes Engine (OKE), which allowed for seamless scalability, automated load balancing, and efficient resource utilization.
  • Unified Observability Framework:Using Oracle’s Observability and Management suite, IT-RANKS established centralized monitoring, logging, and tracing across OCI services, enabling real-time insights and proactive issue detection.
  • Comprehensive Data Security Setup:IT-RANKS configured OCI’s security protocols, including identity and access management, virtual cloud networks (VCNs), and Web Application Firewall (WAF), to meet Al Rajhi Takaful’s data protection needs.

Results

The cloud-native transformation and observability framework on OCI provided Al Rajhi Takaful with substantial improvements in scalability, cost efficiency, and operational performance.

  • Significant Cost Savings:Moving to Oracle Cloud eliminated physical hardware costs, lowered operational overhead, and reduced maintenance expenses.
  • Enhanced Scalability and Flexibility:Al Rajhi Takaful now has the ability to scale resources dynamically, matching business demands while optimizing cloud resources.
  • Improved Response Times and Reduced Downtime:IT-RANKS’ observability framework on OCI delivered a 60% improvement in response times for issue resolution, allowing the team to act proactively and minimize disruptions.
  • Real-Time Monitoring and Security Compliance:OCI’s Observability & Management tools provided Al Rajhi Takaful with comprehensive, real-time insights across all systems, ensuring continuous performance monitoring, enhanced security, and regulatory compliance.
  • Business Continuity and Resilience:With Oracle’s disaster recovery and business continuity solutions, Al Rajhi Takaful gained a robust framework that ensures minimal downtime and safeguards critical operations.